Gilbert, M. B. (1999). Why educators have problems with some students: Understanding frames of preference. Journal of Educational Administration, 37, 243-255. (ERIC Document Accession No. EJ592943)
Gilbert, M. B. (1996). The Process Communication Model: Understanding ourselves and others. NASSP Bulletin, 80(578), 75-80. (ERIC Document Reproduction Service No. EJ519749) http://bul.sagepub.com/content/80/578/75.abstract
Gilbert, M. B. (1992, June). Dreamers, rebels, and others: Personality styles affect communication. Executive Educator, pp. 32-33. (ERIC Document Reproduction Service No. EJ444374)
Gilbert, M. B. (1991, October). Listening to colleagues not as easy as it sounds. The School Administrator, p. 39.
Gilbert, M. B. (1989). Perceptions of listening behaviors of school principals. School Organisation, 9, 271-282. (ERIC Document Accession No. EJ403840) http://www.tandfonline.com/doi/pdf/10.1080/0260136890090211#.UoKBaaUchwE
Gilbert, M. B. (1988). Listening in school: I know you can hear me – but are you listening? Journal of the International Listening Association, 2, 121-132.
Gilbert, M. B. (1986). Do principals listen? NFEAS Journal, 3(3), 115-120.
Ware, P. (1983). Personality adaptations: Doors to therapy. Transactional Analysis Journal, 13(1), 11-19.