Gilbert, M. B. (2025). Charge your listening batteries: Are you ready to listen? Listening in Education and Training, 2, pp. 5-10 https://static1.squarespace.com/static/661da9c8accfa21fde138827/t/679c01991159dd3d966bee1f/1738277274094/Listening+in+Education+and+Training+2025+Issue+2.pdf

 

Gilbert, M. B. (2024). Closing the communication loop: Employ the Platinum Rule. Listening in Education and Training, 1, pp.13-19. https://static1.squarespace.com/static/661da9c8accfa21fde138827/t/679c023b5de54273c39b7e5d/1738277436349/Listening+in+Education+and+Training+2024+Issue+1.pdf

 

Gilbert, M. B. (2018). Student performance is linked to connecting effectively with teachers. Journal of Research in Innovative Teaching & Learning, https://doi.org/10.1108/JRIT-05-2018-0010

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Donlan, R., Hampton, E., & Regier, N. (2017, November 9). Effects of Process Communication Model (PCM) training.  Training. https://trainingmag.com/effects-of-process-communication-model-pcm-training/

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Gilbert, M. B., & Donlan, R. A. (with Parr, J.). (2016). Personality Pattern Inventory. In V. Zeigler-Hill, & T. K. Shackelford (Eds.), Encyclopedia of personality and individual differences. Online: Springer International Publishing AG, pp. P1-5. doi:10.1007/978-3-319-28099-8_60-1

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Regier, N. (2016, January 19). How to handle work when you have crisis at home: Different personality types handle their personal life in turmoil differently. Success. http://www.success.com/article/how-to-handle-work-when-you-have-crisis-at-home.

 

Regier, N. (2016. August). This is how NASA used to hire its astronauts 20 years ago—and it still works today.  Quartz. http://qz.com/486740/this-is-how-nasa-used-to-hire-its-astronauts-20-years-ago-and-it-still-works-today/

 

Wesbecher, J. (2015, June 23). Why it's time to turn the workplace inside out. Huffington Post.

http://www.huffingtonpost.com/jason-wesbecher/why-its-time-to-turn-the-_b_7624108.html

 

Gilbert, M. B. (2014). Different strokes for different folks: Connecting with students for academic success. International Journal of Education, 6(4), http://www.macrothink.org/journal/index.php/ije/article/view/6269/5313

 

Donlan, R. A., & Gilbert, M. B. (2014). Interacting effectively by using the Process Communication Model in

educational organizations. In S. Harris & J. Mixon (Eds.), Building cultural community through global educational leadership (pp. 182-195). Ypsilanti, MI: National Council of Professors of Educational Administration.

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Gilbert, M. B. (2014). Effective communication: Evolving from listening to processing. Journal of Process Communication, 2(1), 1-30, http://kahlercommunications.com/pdf/2014-PCM-journal-Nov-issue.pdf

 

 Ampaw, F. D., Gilbert, M. B., & Donlan, R. A. (2013). Verifying the validity and reliability of the Personality        Pattern Inventory: Preliminary results. Journal of Process Communication, 1(1), 18-26.

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 Pauley, J. A., & Pauley, J. F. (2009). Establishing relationships: The key to maintaining quality teams. Quality Management Forum, 34(4), 20-22.

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