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Regier, N. (2016. August). This is how NASA used to hire its astronauts 20 years ago—and it still works today. Quartz. http://qz.com/486740/this-is-how-nasa-used-to-hire-its-astronauts-20-years-ago-and-it-still-works-today/
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Donlan, R. A., & Gilbert, M. B. (2014). Interacting effectively by using the Process Communication Model in
educational organizations. In S. Harris & J. Mixon (Eds.), Building cultural community through global educational leadership (pp. 182-195). Ypsilanti, MI: National Council of Professors of Educational Administration.
Gilbert, M. B. (2014). Effective communication: Evolving from listening to processing. Journal of Process Communication, 2(1), 1-30, http://kahlercommunications.com/pdf/2014-PCM-journal-Nov-issue.pdf
Ampaw, F. D., Gilbert, M. B., & Donlan, R. A. (2013). Verifying the validity and reliability of the Personality Pattern Inventory: Preliminary results. Journal of Process Communication, 1(1), 18-26. http://www.kahlercom.com
Pauley, J. A., & Pauley, J. F. (2009). Establishing relationships: The key to maintaining quality teams. Quality Management Forum, 34(4), 20-22.
Bradley, D. F. (2008). A unique tool for closing the gap. Journal of the Alliance of Black School Educators, 6(2), 20-31.
Pauley, J. A., & Pauley, J. F. (2008, Fall). Communicating effectively: The key to influencing others. Anthology of Biosafety XI: Worker Health and Safety. http://www.absa.org/pubanth.html
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