Donlan, R., Hampton, E., & Regier, N. (2017, November 9). Effects of Process Communication Model (PCM) training. Training. https://trainingmag.com/effects-of-process-communication-model-pcm-training/
Gilbert, M. B., & Donlan, R. A. (with Parr, J.). (2016). Personality Pattern Inventory. In V. Zeigler-Hill, & T. K. Shackelford (Eds.), Encyclopedia of personality and individual differences. Online: Springer International Publishing AG, pp. P1-5. doi:10.1007/978-3-319-28099-8_60-1
Regier, N. (2016, January 19). How to handle work when you have crisis at home: Different personality types handle their personal life in turmoil differently. Success. http://www.success.com/article/how-to-handle-work-when-you-have-crisis-at-home.
Regier, N. (2016. August). This is how NASA used to hire its astronauts 20 years ago—and it still works today. Quartz. http://qz.com/486740/this-is-how-nasa-used-to-hire-its-astronauts-20-years-ago-and-it-still-works-today/
Wesbecher, J. (2015, June 23). Why it's time to turn the workplace inside out. Huffington Post.
Gilbert, M. B. (2014). Different strokes for different folks: Connecting with students for academic success. International Journal of Education, 6(4), http://www.macrothink.org/journal/index.php/ije/article/view/6269/5313
Donlan, R. A., & Gilbert, M. B. (2014). Interacting effectively by using the Process Communication Model in
educational organizations. In S. Harris & J. Mixon (Eds.), Building cultural community through global educational leadership (pp. 182-195). Ypsilanti, MI: National Council of Professors of Educational Administration.
Gilbert, M. B. (2014). Effective communication: Evolving from listening to processing. Journal of Process Communication, 2(1), 1-30, http://kahlercommunications.com/pdf/2014-PCM-journal-Nov-issue.pdf
Ampaw, F. D., Gilbert, M. B., & Donlan, R. A. (2013). Verifying the validity and reliability of the Personality Pattern Inventory: Preliminary results. Journal of Process Communication, 1(1), 18-26.
Pauley, J. A., & Pauley, J. F. (2009). Establishing relationships: The key to maintaining quality teams. Quality Management Forum, 34(4), 20-22.
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