Gilbert, M. B. (2021). Surviving adolescence: Helping teens endure the roller coaster ride. Lanham, MD: Rowman & Littlefield. https://rowman.com/ISBN/9781475857245/Surviving-Adolescence-Helping-Teens-Endure-the-Roller-Coaster-Ride

Donohue, M. (2021). Message received: 7 steps to break down communication barriers at work. New York, NY: McGraw Hill. https://www.mheducation.com/search.html?searchQuery=mary%20donohue&page=1&sortby=relevance&order=desc&bu=all

Regier, N. (2020). Seeing people through: Unleash your leadership potential the Process Communication Model.  Oakland, CA: Berrett-Koehler. https://www.bkconnection.com/books/title/Seeing-People-Through

Gilbert, M. B. (2020). Saying it right: Tools for deft leadership. Lanham, MD: Rowman & Littlefield. https://rowman.com/ISBN/9781475856118/Saying-It-Right-Tools-for-Deft-Leadership

Collignon, G, & Legrand, P. (2016). Understand to be understood: By using the Process Communication Model. Hot Springs, AR: Kahler Communications, Inc. https://www.xlibris.com/en/bookstore/bookdetails/746875-understand-to-be-understood

 

Feuersenger, E., & Naef, A. (2015). If you want them to listen, talk their language (2nd. ed.). Available from: http://shop.pcmoceania.com/nz/product_info.php?products_id=279 (approx. US$32.50).

Gilbert, M. B. (2012). Communicating effectively: Tools for educational leaders (2nd ed.). Lanham, MD: Rowman & Littlefield. https://rowman.com/ISBN/9781610485975

 

Collignon, G., Legrand, P., & Parr, J. (2012). Parlez-vouz personality? Process Communication for coaches. Paris, France: Kahler Communications Europe.

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